With a Sofware Engineering Service (SES), NTC can offer your organisation a customer facing software delivery and support service specialising in business analysis, application development, testing and the maintaining of high value business applications. Whether you are building from scratch or looking to improve and expand your systems, SES can tailor a service to meet your needs.
The NTC SES is divided into three types of service offering: Service management, support service and a change service. The SES is committed to delivering continuous service improvement (CSI) which is offered by the Service Management function and any additional CSI required can be built into SES change work where desired.
The services that NTC SES currently offer, but are not limited to:
- Service Assurance
- Service Management
- SDA Service
- Scrum Master Service
- Software Development Service
- Software Testing Service
- Business Analysis Service
- Portfolio Management Service
NTC SES will work directly with you to understand your business needs, identifying the services and technologies that will suit your organisation and its requirement best. NTC will help you visualise your application pipeline and work with key stakeholders to agree requirements and timescales for the successful delivery of your solutions.
NTC’s software development specialists, offer the review and enhancement of existing systems as well as the production of bespoke applications from scratch. NTC SES pride themselves on delivering high quality applications that focus on user experience paired with a robust build, ensuring your applications are not only value add to the user but are resilient and reliable. NTC’s experts can help you manage your systems through their full lifecycle, supporting users with NTC’s service desk experts and ensuring that upgrades and additional requirements are seamlessly brought online, avoiding business disruption and added costs.
The benefits of using the NTC SES model:
- A standardised approach reducing the amount of knowledge transfer, support and change delivery timescales
- Use of best practice and standards that provide a consistent approach across all support and change activities
- Continually reviewing and recommending new approaches to improve the quality of the service offering
- Improved lifecycle management processes across the service
- Approach to service resourcing that reduces single points of failure
